Privacy Policy

Prepared Practitioner ("we," "us," or "our") is committed to protecting and respecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal data when you engage with us as a participant, prospective participant, or visitor to our website and training services related to the UKSCA Level 3 Strength & Conditioning Trainer course.

By using our services or website, you agree to the terms of this Privacy Policy.

1. Information We Collect

We collect personal information to deliver our training services effectively and meet our regulatory and contractual obligations. The types of personal data we collect include:

  • Demographic Information: Name, date of birth, gender, nationality, disability status

  • Contact Information: Email address, postal address, phone number.

  • Course Information: Registration details, attendance records, assessment results, certification status.

  • Payment Information: Payment details, processed securely via Stripe.

  • Technical Information: IP address, browser type, operating system, device information collected automatically via cookies on our website.

  • Communication Data: Correspondence and feedback you provide to us.

2. How We Use Your Information

We use your data for the following purposes:

  • To process course registrations and manage your participation in the UKSCA Level 3 S&C Trainer course.

  • To communicate important course-related information, updates, and certification status.

  • To comply with legal and contractual requirements, including those set by UKSCA.

  • To administer payments securely through Stripe.

  • To improve our training services and website experience.

  • To respond to your enquiries and provide customer support.

3. Legal Basis for Processing

We process your personal data based on:

  • Performance of a contract (e.g., course enrolment and delivery).

  • Compliance with legal obligations.

  • Legitimate interests, such as improving our services and ensuring security.

4. Data Sharing and Disclosure

We do not sell your personal data. We may share your information with:

  • UKSCA: For certification verification and regulatory compliance.

  • Third-party service providers: Such as Stripe for payments and IT services that help us deliver our services.

  • Legal or regulatory authorities: If required by law or to protect our legal rights.

All third parties are required to keep your information secure and confidential.

5. Data Retention

We retain your personal data for a minimum of 7 years following course completion to meet legal, financial, and certification audit requirements.

6. Your Rights

Under UK data protection law, you have rights including:

  • Accessing your personal data.

  • Requesting correction of inaccurate data.

  • Requesting deletion of your data, subject to legal obligations.

  • Objecting to or restricting certain processing.

  • Withdrawing consent where applicable.

  • Data portability requests.

To exercise these rights, please contact us using the details below.

7. Security

We implement appropriate technical and organisational measures to protect your personal data against accidental or unlawful destruction, loss, alteration, unauthorised disclosure or access.

8. Cookies

Our website uses cookies to enhance user experience. These collect technical information such as IP address and browser type. We do not use cookies for marketing purposes.

9. Changes to This Privacy Policy

We may update this policy from time to time. We encourage you to review it regularly. We will notify you of significant changes via our website or direct communication.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or how we handle your personal data, please contact:

Prepared Practitioner
Email: seb@preparedpractitioner.com
Website: www.preparedpractitioner.com